Job Description

Location: Noida, Bengaluru and Chennai (Hybrid)

Position – DWP Presales SA

Mandatory Requirements

  • Presales experience in Workplace area and Customer facing role in the current organization.
  • Excellent writing and oral communication skills.
  • Effort Estimation experience for Service Desk and Digital Workplace.

Domain Knowledge including Cost and Effort Estimates

  • Experience in providing solution for Service Desk
  • ITIL Process Knowledge
  • Expertise in Field support solution design
  • Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix)
  • Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite)
  • Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring)
  • Knowledge about market leading tools and a...

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