Job Description
- Overseeing the day-to-day operations of the business.
- Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner.
- Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources.
- Ensuring that all operational procedures are followed and that health and safety standards are maintained.
- Monitoring inventory levels and ordering supplies as needed.
- Maintaining accurate financial records and preparing reports on operations, sales, and expenses.
- Assisting in the planning and execution of special events and promotions
- Acting as a mentor and coach for junior staff members and providing guidance and support as needed
- Assisting with the development and implementation of operational policies and procedures.
- Excellent organizational and time management skills
- Strong problem-solving and decision-making abilities
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