Duty Manager

Overview

Niagara Adventure Excursions is seeking experienced and dependable Duty Managers to support daily operations in a fast-paced outdoor attraction environment. This role is well suited to individuals who demonstrate strong leadership, sound judgment, and the ability to remain composed under pressure. Duty Managers play a key role in ensuring operational efficiency, guest satisfaction, and staff support while upholding all safety and service standards.

Responsibilities

• Lead by example while representing Niagara Adventure Excursions’ service and safety standards
• Maintain active oversight of all operational areas throughout the site
• Monitor and direct team activities to ensure safety, guest service excellence, and professional conduct
• Manage guest flow to support an efficient and enjoyable experience
• Ensure adherence to site-specific safety policies and risk management procedures
• Promote clear communica...