Job Description


Company Description

Job Description

We are seeking a highly skilled and Guest-focused Duty Manager to join our team in ibis Kolkata Rajarhat. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations, maintaining high service standards, and creating exceptional guest experiences in our hotel.

  • Oversee and coordinate all aspects of hotel operations during assigned shifts
  • Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs
  • Manage and motivate team members to maintain high performance standards
  • Handle guest complaints and concerns professionally and efficiently
  • Coordinate with various departments to ensure seamless communication and service delivery
  • Implement and enforce hotel policies, procedures, and safety regulations
  • Monitor and maintain cleanliness and presentation standards throughout the property
  • Manage check-in and check-out pr...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Accor today.

    Submit Application