Job Description


Company Description

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.


Job Description
  • Manage, supervise and coordinate the daily operations of the Hotel
  • Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
  • Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
  • Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.

    • Qualifications
  • Possess Degree/D...

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