Job Description

EOE/AA/Disabled/Veterans

A Duty Manager works closely with Guests to greet converse and assist with enquiries especially when VIP Guests long-stay Guests and others are in the hotel lobby.


What will I be doing

A Duty Manager you will works closely with Guests to greet converse and assist with enquiries especially when VIP Guests long-stay Guests and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards:

  • Occupy the hotel lobby and other public areas particularly at busy times
  • Engage Guests in conversation and provide general assistance
  • Manage record and resolve promptly all Guest complaints
  • Meet and greet VIP Guests and major corporate clients upon arrival
  • Coordinate...

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