Job Description


Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.


Job Description

We are seeking a dynamic and customer-focused Duty Manager to join our team in Dubai, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring exceptional guest experiences and smooth daily operations.

  • Oversee daily hotel operations, ensuring the highest standards of service excellence
  • Respond promptly and effectively to guest inquiries, feedback, and concerns
  • Manage and resolve guest complaints, turning challenges into positive experiences
  • Build genuine connections with guests, making them feel truly at home
  • Collaborate closely with department heads to improve workflows and service quality
  • Conduct regular safe...

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