Job Description

Job Description

  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Communicate with Assistant Front Office Manager on all matters regarding guest services & hotel operations
  • Ensure documentation of all guest related issues using the logbook

 


Qualifications

YOUR SKILLS & EXPERIENCES

  • Degree in Hotel Management
  • Good reading, writing and oral proficiency in English language
  • Minimum 2 years of relevant experience in a  hospitality 
  • Good working knowledge of MS Excel, Word, & PowerPoint
    • <...

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