Job Description

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Technical Online Support Specialist who is eager to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who have a passion for technology and enjoy providing exceptional service to clients. You will be responsible for assisting our Dutch and Flemish-speaking customers with their technical inquiries, ensuring a seamless experience with our products and services.

Key Responsibilities

  • Deliver high-quality technical support to Dutch and Flemish-speaking customers via online communication methods.
  • Identify, troubleshoot, and resolve a variety of technical issues efficiently while maintaining a customer-centric approach.
  • Provide clear and precise instructions to customers, guiding them through troubleshooting steps.
  • Maintain comprehensive records of customer interactions and issue resolutions within our support system.
  • Colla...

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