Job Description
We're partnering with a global customer experience leader to recruit a Dutch-speaking Customer Representative for an exciting project within the travel and car-rental sector in Greece.
In this role, you will support international customers and accommodation partners, ensuring smooth reservations, accurate information, and a seamless service experience from start to finish.
Your Role
- Manage all incoming contacts from clients with professionalism and accuracy.
- Continuously develop your product knowledge to resolve customer queries efficiently.
- Act as the main point of contact for key accommodation partners, handling questions about room modifications, rates, availability, and extranet usage.
- Use the appropriate tools and processes to ensure the delivery of accurate and complete information.
- Maintain excellent service levels and ensure a consistently positive experience for partners.
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