Dutch Technical Support Specialist

Location: Amsterdam

Reports to: Technical Support Manager

For us support is so much more than phone calls and answering emails. Support is emotion, trust and respect. It is putting the customer first and always doing what we can to solve their issue: big or small. We always aim to do so with a positive attitude, kindness and availability.

We are team Customer Excellence, and we are currently looking for a Dutch speaking Technical Support Specialist to become the main point of contact for our Dutch partners and understand their challenges and needs and with that contribute in making our customers the happiest in the world.

Our skilled employees in the Customer Excellence team are our everyday heroes, both for our partners, customers and colleagues.

What you will do:

• Responding to and register support inquiries via phone and e-mail, using CRM and following these up to ensure that ...