Dutch-Speaking Road Services Customer Care Specialist

Dutch-Speaking Road Services Customer Care Specialist

Introduction

A leading international outsourcing group is seeking a Dutch-speaking Road Services Customer Care Specialist to join a large-scale public services project in Porto, Portugal. This role supports critical road infrastructure services, combining customer support, billing, and administrative duties. It is a stable, long-term opportunity perfect for candidates who thrive in structured, regulated environments and value administrative accuracy.

Your Role

• Customer Interaction: Handle inquiries via phone, email, and digital channels regarding accounts, tolls, billing, and general service information.
• Administrative Accuracy: Register requests and complaints in internal systems to ensure full traceability and data integrity.
• Financial Tasks: Perform billing, c...