Job Description
**Additional Information**
**Job Number** 26022111
**Job Category** Rooms & Guest Services Operations
**Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt,
VIEW ON MAP (https://www.google.com/maps?q=Renaissance%20Sharm%20El%20Sheikh%20Golden%20View%20Beach%20Resort%2C%20Al%20Fanar%20Street%2C%20Sharm%20El%20Sheikh%2C%20Egypt%2C%20Egypt%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and r...
**Job Number** 26022111
**Job Category** Rooms & Guest Services Operations
**Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt,
VIEW ON MAP (https://www.google.com/maps?q=Renaissance%20Sharm%20El%20Sheikh%20Golden%20View%20Beach%20Resort%2C%20Al%20Fanar%20Street%2C%20Sharm%20El%20Sheikh%2C%20Egypt%2C%20Egypt%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and r...
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