Job Description
-Ensure compliance with Technical Operations department to achieve 100% job order completion everyday.
-Perform administrative tasks such as making report including, but not limited to, documenting test results, subscriber information, troubleshoot results, geolocation tagging, and time stamp.
-Perform actual cable lay-out, conduiting, wiring, termination, testing and repair of cable, and other last mile issues and problems of subscriber from tap-off/NAP to client's premises.
-Undergo regular training to upgrade skills and provide feedback to the trainers.
-Be accountable of basic tools and equipment issued to his team including vehicle and equipment cleanliness and operability.
-Provide professional and courtesy interaction with customer including meeting with customer to review issues and concerns, explain the responsibilities of the customer, and providing customer with updates when required.
-Responsibly collect customer’s payment during in...
-Perform administrative tasks such as making report including, but not limited to, documenting test results, subscriber information, troubleshoot results, geolocation tagging, and time stamp.
-Perform actual cable lay-out, conduiting, wiring, termination, testing and repair of cable, and other last mile issues and problems of subscriber from tap-off/NAP to client's premises.
-Undergo regular training to upgrade skills and provide feedback to the trainers.
-Be accountable of basic tools and equipment issued to his team including vehicle and equipment cleanliness and operability.
-Provide professional and courtesy interaction with customer including meeting with customer to review issues and concerns, explain the responsibilities of the customer, and providing customer with updates when required.
-Responsibly collect customer’s payment during in...
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