Job Description
Become part of Rippling's team as an Implementation Manager, focusing on exceptional customer transformations in San Francisco. Help clients fully leverage our innovative HR and IT solutions.
This role is pivotal for Rippling, as you will engage one-on-one with clients, crafting and executing plans for their implementations of our suites in HR and Payroll. You’ll manage projects from inception to completion, consulting on timelines and operations. Collaborating with multiple departments will ensure a holistic approach to client success and product evolution.
Key Responsibilities:
• Develop and implement customized plans for client products
• Proactively manage project timelines and client needs
• Provide guidance and best practices for product usage
• Coordinate with Sales and Technical teams for customer support
• Incorporate customer feedback for product improvements
Requirements:
• 3+ years experience in Customer Experience or Implementation
• Demonstra...
This role is pivotal for Rippling, as you will engage one-on-one with clients, crafting and executing plans for their implementations of our suites in HR and Payroll. You’ll manage projects from inception to completion, consulting on timelines and operations. Collaborating with multiple departments will ensure a holistic approach to client success and product evolution.
Key Responsibilities:
• Develop and implement customized plans for client products
• Proactively manage project timelines and client needs
• Provide guidance and best practices for product usage
• Coordinate with Sales and Technical teams for customer support
• Incorporate customer feedback for product improvements
Requirements:
• 3+ years experience in Customer Experience or Implementation
• Demonstra...
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