Job Description
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About this opportunity:
The Senior Engineer — SRF SCM RAN is responsible for planning, executing and owning software upgrades, configuration changes and related service quality activities for the RAN (2G/3G/4G) within the operations organization. The role ensures change activities meet SLA/WLA targets, follow correct methodologies to avoid outages, and include post‑upgrade verification and troubleshooting.
What you will do:
About this opportunity:
The Senior Engineer — SRF SCM RAN is responsible for planning, executing and owning software upgrades, configuration changes and related service quality activities for the RAN (2G/3G/4G) within the operations organization. The role ensures change activities meet SLA/WLA targets, follow correct methodologies to avoid outages, and include post‑upgrade verification and troubleshooting.
What you will do:
- Execute and take ownership of RAN software upgrades/updates (BSC, eNodeB) and configuration changes according to approved change management processes.
- Prioritize and handle assigned work requests to meet SLA/WLA objectives; manage workload and escalations.
- Prepare and validate upgrade/change plans, rollback procedures and risk assessments prior to execution.
- Coordinate with cross‑functional teams (NOC, field engineering, RF, software t...
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