Job Description

Hi, I'm Juhi Banerjee, your recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are seeking a Lead Documentation Writer to work with our remote, international team to plan and develop engaging content for CSG’s products. A successful candidate has experience documenting software within a fast-paced, Agile environment. They work with development teams, product management, and the documentation team to lead the creation of deliverables, including user and technical guides, release notes, and other content. Candidates need to be self-starters, have a flexible attitude, and be able to adapt to changing project priorities.

We are looking for a Documentation Writer Lead who will:

  • Lead and mentor a small team of technical writers.
  • Mentor and cross-train new and junior team members.
  • Design, develop, and maintain customer documentation for software systems.
  • Liaise with software developmen...

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