Documentation Specialist III

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
 



Job Title: Documentation Specialist III.

Location: Merrifield (Hybrid).





Description

To support Client by researching operational processes to develop and maintain technical and non-technical reference materials.

To participate in infrastructure upgrades, software implementations, and other Client projects to support the development and maintenance of intranet-based manuals and Client Systems. Works independently.

Uses discretion to modify work practices/processes. Serves as subject matter expert for most business functions, systems, policies and/or procedures.

Mentors less experienced team members in the art of communication, negotiation, and change management. Perform complex/unusual ta...