Job Description
**Position Summary...**
**What you'll do...**
**Walmart** is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At **CCaaS Platform** , we’re at the forefront of designing and deploying Walmart’s next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce average handle time in client-agent interactions. We are seeking a hands-on highly skilled and experienced **Distinguished Software Engineer** to join our team. In this individual contributor role, you will report directly to the Sr. Director of Engineering and GenAI. You will be responsible for leading the development of the multi-tenant Contact Center Platform and the innovative Machine Learning and Generative AI systems, as well as architecting enterprise-grade...
**What you'll do...**
**Walmart** is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At **CCaaS Platform** , we’re at the forefront of designing and deploying Walmart’s next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce average handle time in client-agent interactions. We are seeking a hands-on highly skilled and experienced **Distinguished Software Engineer** to join our team. In this individual contributor role, you will report directly to the Sr. Director of Engineering and GenAI. You will be responsible for leading the development of the multi-tenant Contact Center Platform and the innovative Machine Learning and Generative AI systems, as well as architecting enterprise-grade...
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