Job Description

Job Description

Supporting local client dispatching operations on a day-to-day basis, hands on paperwork/administrative controls to maximize efficiency. Work through business continuity models to support operations through adversity.


Duties and responsibilities:


1. Customer Service

  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries

  • Participate in customer weekly/daily calls regarding performance and planning

  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved.

    • 2. Driver Management & Recruiting

  • Support driver hiring and start up initiatives by interviewing and processing drivers

  • Evaluate driver pools and driver capabilities for busy season/special projects

  • Match driver candidates for capa...

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