Job Description

We are looking for a Dispatch Supervisor who will oversee daily dispatch activities to make sure vehicles are assigned correctly and trips are completed on time. This role supports smooth operations in a busy, time-sensitive environment by coordinating with drivers, customers, and internal teams.

Key Responsibilities

  • Supervise daily dispatch operations and ensure trips are assigned properly
  • Monitor vehicle availability, trip queues, and service flow in real time
  • Guide and support dispatch staff to follow procedures and meet targets
  • Handle issues such as delays, no-shows, rerouting, and customer concerns
  • Coordinate with Driver Operations, Customer Support, and other teams to resolve issues quickly
  • Make sure incidents and exceptions are logged correctly
  • Ensure all operations follow company rules, safety guidelines, and required regulations
  • Track basic performance data such as on-time trips...

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