Job Description
We are looking for a Dispatch Supervisor who will oversee daily dispatch activities to make sure vehicles are assigned correctly and trips are completed on time. This role supports smooth operations in a busy, time-sensitive environment by coordinating with drivers, customers, and internal teams.
Key Responsibilities
- Supervise daily dispatch operations and ensure trips are assigned properly
- Monitor vehicle availability, trip queues, and service flow in real time
- Guide and support dispatch staff to follow procedures and meet targets
- Handle issues such as delays, no-shows, rerouting, and customer concerns
- Coordinate with Driver Operations, Customer Support, and other teams to resolve issues quickly
- Make sure incidents and exceptions are logged correctly
- Ensure all operations follow company rules, safety guidelines, and required regulations
- Track basic performance data such as on-time trips...
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