Job Description
Purpose of the Job
The Dispatch Supervisor is responsible for overseeing and coordinating all dispatch-related operations within a warehouse or distribution facility relating to stock movement. This includes the planning and execution of outbound logistics, ensuring timely and accurate dispatch of goods, and maintaining compliance with company procedures and safety regulations. The role also involves supervising a team of dispatch staff, monitoring KPIs, and continuously improving operational efficiency while maintaining the quality, safety, and security of goods and assets.
Key Responsibilities
Process
- Ensure all Standard Operating Procedures (SOPs) are understood, regularly trained on, and adhered to within the dispatch function
- Effectively use all relevant business systems to manage and monitor dispatch processes
- Plan daily outbound stock dispatches. Ensuring time deadlines are achieved
- Plan staff resour...
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