Job Description
Job Title: Dispatcher
Department: Operations
Reports To: Operations Manager / Director of Operations
Key Responsibilities:
- Work in cooperation and provide support to the drivers and owner operators.
- Conduct all administrative duties in a professional manner.
- Ensure the accurate and timely processing of information to and from trucks.
- Assist drivers with route planning and loading/unloading concerns.
- Keep sales and operations up to date on movement of trucks and any special requirements.
- Ensure that drivers are compliant with federal logbook regulations.
- Communicate with Safety Manager regarding incident information.
- Complete non-conformance reporting, bringing driver issues to attention.
- Coordinate with dock/warehouse staff to plan, schedule and optimize LTL shipments to ensure efficient flow of freight, accurate loading and on‑time delivery.
- Ens...
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