Job Description

Job Title: Dispatcher

Department: Operations

Reports To: Operations Manager / Director of Operations

Key Responsibilities:

  • Work in cooperation and provide support to the drivers and owner operators.
  • Conduct all administrative duties in a professional manner.
  • Ensure the accurate and timely processing of information to and from trucks.
  • Assist drivers with route planning and loading/unloading concerns.
  • Keep sales and operations up to date on movement of trucks and any special requirements.
  • Ensure that drivers are compliant with federal logbook regulations.
  • Communicate with Safety Manager regarding incident information.
  • Complete non-conformance reporting, bringing driver issues to attention.
  • Coordinate with dock/warehouse staff to plan, schedule and optimize LTL shipments to ensure efficient flow of freight, accurate loading and on‑time delivery.
  • Ens...

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