Job Description

Job Description

Key Responsibilities

  • Examine all relevant documents to ensure legal and contractual requirements have been met in order to proceed with the request.
  • Input appropriate data onto appropriate system to generate worksheets and initiate the claim settlement cheque, transfer of funds and reactivations.
  • Authorize issuance of settlement and/or rollover cheques in amounts up to $50,000.
  • Complete any additional calculations required (i.e.: cash values, dividends, tax gains, withholding tax).
  • Maintain pending file and undertakes follow up of any outstanding cases on a monthly basis.
  • Set up loan repayments, investigate and calculate loan audits.
  • Prepare new specification pages and makes any rider adjustments on partial surrenders.
  • Apply external rollover monies to certificates, notify member and verify tax source of funds.

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