Director, Technical Support

Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win!

As part of our overall Customer Experience (CX) team, our technical support team works closely with our customers to support them with their technical issues and escalations. This team is responsible for investigating data-related issues, delivering expertise on product-related questions, and helping make changes to customer’s data to provide a world-class customer support experience. 

As the Director, Technical Support, you'll be responsible for leading, coaching and managing our technical support team to ensure the highest level of cus...