Director, Technical Support

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll besurrounded by people who believe in what they do—and in you.

What You'll Do

• Manage a highly technical, global support organization, ensuring consistent, high-quality customer support across regions and time zones
• Serve as the Security POD support leader, ensuring strong alignment between Technical Support, Security Operations, and customer needs
• Partner closely with MDR teams to effectively sup...