Job Description

CSQ127R52

Mission


The Director - Support Engineering (Data & AI) will be responsible for building and leading a regional team of technical experts in Brazil, focused on resolving highly complex and long-running support cases raised by Databricks customers. This leader will oversee all Support Engineering operations during AMER/LATAM business hours with close alignment to global teams and will ensure 24x7 support coverage through coordination with other regions.


Key Outcomes

  • Build and manage a high-performing regional team of Spark, ML, and AI Technical Solution Engineers in São Paulo (or another major Brazil hub).

  • Hire, retain, and develop top talent, building a diverse, world-class support engineering organization.

  • Coach and mentor regional support managers and future leaders, while driving structured training, technical workshops, and knowledge-sharing initiatives.

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    Job Details

    Location
    São Paulo, State of São Paulo, Brazil
    Job Type
    Full-time
    Category
    Computer Occupations
    Posted Date
    February 18, 2026
    Deadline
    March 30, 2026