Director, Professional Services (Implementation)

Location:

At the highest level, this position is responsible for being a leader who drives the processes and practices related to implementing analytics for our customers; and oversees the efforts of staff related to these processes and practices. The Director is also expected to participate in and contribute to the company’s overall business management and growth as well as provide feedback and new ideas for innovations, team development, and client satisfaction.

The goal for this role is to ensure the company is delivering consistently deployed, high quality, analytics implementations and other analytics infrastructure; while preparing the team to scale by developing and executing on a training and mentoring program for members of the team.

Responsibilities:

• Lead other team members to define and refine our processes and practices for performing analytics implementations and other technical services and deploy these with the...