Job Description

Overview:

Reports to: Head of Analytics, Matrixed to Chief Product Officer

Why this role exists
Cvent is scaling its product analytics capability to serve a large, multi‑product portfolio (Attendee Hub, Registration/Event Management, OnArrival, Marketplace/CSN, Exhibitor Solutions, and Cvent Essentials). We need a senior leader to build the operating system for product analytics—from metric contracts and instrumentation to a governed semantic layer and self‑serve insights—so teams can move from question → decision in minutes, not weeks.

What you will own

  • Metric Contracts & Semantic Layer: Define and govern product KPIs and their lineage (adoption, activation, engagement, feature usage, time‑to‑value, Events Under Management (EUM), retention) and tie them directly to commercial outcomes (GRR/NRR, expansion, contraction).
  • Instrumentation Engineering: Standards, naming/versioning, tra...

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