Director, Operations AI & Automation Program Management

Manulife’s Global Wealth & Asset Management (Global WAM) segment has embarked on an exciting journey to transform the organization by harnessing the power of data, analytics, artificial intelligence, and intelligent automation. This transformation is a key strategic enabler, and we are seeking individuals who are passionate about joining the team leading this evolution.

The Director, Operations AI & Automation Program Management is a key member of a team of data and transformation professionals responsible for overseeing AI, intelligent automation, and digitization initiatives across Global WAM Operations. This role ensures a clear strategy-to-execution line of sight, disciplined portfolio prioritization, and measurable value realization across all workstreams.

The successful candidate will identify innovative opportunities, assess their impact on operating models, and enhance overall program benefits. They will bring together expertise in program management, business pa...