Director, Operational Systems & Process

The Director, Operational Systems & Process is responsible for defining and executing the long‑term strategy for operational systems, business processes, and continuous improvement across Supply Chain Operations. This role partners closely with Supply Chain, IT, and business leaders to drive innovation, standardize processes, and optimise technology solutions that enhance operational performance.

The Successful Candidate Will Lead Two Key Strategic Workstreams

• Process innovation, enhancement, and standardisation across Supply Chain Operations.
• Business systems strategy, including identifying business needs and designing scalable technology solutions using a design‑thinking approach.

Key Responsibilities

• Develop and execute the strategic vision and roadmap for Warehouse Management Systems (WMS), and related operational processes.
• Lead the continuous improvement, standard...