Job Description
Elevate your career as the Director of Third-Party Operations at Bill Gosling Outsourcing in Barrie, Ontario. This hybrid role emphasizes leadership in collections, operations, and vendor management to drive performance.
This position requires a seasoned leader with 5+ years in collections and recoveries operations, particularly with third-party vendors. You will design and oversee the vendor portfolio, negotiate contracts, and manage performance metrics to enhance client recoveries. Your expertise in developing technology-driven processes will be crucial for achieving operational excellence.
Key Responsibilities:
• Lead BPO network to improve client recoveries
• Own strategy and governance for vendor portfolio
• Manage P&L, forecasting, and ROI for operations
• Drive results with innovative collections strategies
• Build advanced reporting stacks and data governance
Requirements:
• 5+ years in collections/recov...
This position requires a seasoned leader with 5+ years in collections and recoveries operations, particularly with third-party vendors. You will design and oversee the vendor portfolio, negotiate contracts, and manage performance metrics to enhance client recoveries. Your expertise in developing technology-driven processes will be crucial for achieving operational excellence.
Key Responsibilities:
• Lead BPO network to improve client recoveries
• Own strategy and governance for vendor portfolio
• Manage P&L, forecasting, and ROI for operations
• Drive results with innovative collections strategies
• Build advanced reporting stacks and data governance
Requirements:
• 5+ years in collections/recov...
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