Job Description
Lead Guardteck's client services and security operations in Burnaby, BC, as a Director. This senior role combines client relationship management with oversight of multiple security sites.
In this pivotal position, you will guide account managers, manage budgets, and enhance service delivery. Your experience in contract security or a similar multi-site environment will be essential for client retention and operational success. Collaborating with various departments to meet client expectations is key in this role.
Key Responsibilities:
• Lead and develop a team of client account managers
• Build strong client relationships through regular engagement
• Review performance against KPIs and contract requirements
• Manage budgets and ensure financial accountability
• Support bid responses and client commitments
Requirements:
• 5–7+ years in client services or operations leadership
• Experience with multi-site ser...
In this pivotal position, you will guide account managers, manage budgets, and enhance service delivery. Your experience in contract security or a similar multi-site environment will be essential for client retention and operational success. Collaborating with various departments to meet client expectations is key in this role.
Key Responsibilities:
• Lead and develop a team of client account managers
• Build strong client relationships through regular engagement
• Review performance against KPIs and contract requirements
• Manage budgets and ensure financial accountability
• Support bid responses and client commitments
Requirements:
• 5–7+ years in client services or operations leadership
• Experience with multi-site ser...
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