Job Description

A leading cybersecurity firm in Ottawa is seeking a Support Manager to lead a global technical support team. This role involves managing customer support quality, collaborating closely with security teams, and implementing processes for efficiency. The ideal candidate will have extensive experience in support operations and possess strong communication and management skills. A bachelor’s degree in Computer Science or Engineering is preferred. This position offers a competitive salary ranging from CAD 140,000 to CAD 160,000 annually, plus bonuses and incentives.
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