Director of Client Services & Programs

A leading BPO company in the Philippines is seeking a Client Services Director to oversee client projects and manage expectations. The ideal candidate should have extensive experience in client services, including at least 10 years in a call center environment and 2 years in a directorial role. Strong communication, problem-solving, and negotiation skills are crucial, along with a willingness to work in a hybrid setup and travel when necessary. This position offers a significant leadership role in a dynamic environment.
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