Job Description
Transform client recovery processes as the Director of Client Operations at Bill Gosling Outsourcing in Barrie, Ontario. This hybrid leadership role focuses on optimizing performance and achieving KPIs.
In the role of Director of Client Operations, you will manage critical operations for client recoveries, enhancing revenue and operational efficiency. You will collaborate with Senior Management to establish strategic objectives and own P&L responsibilities while ensuring compliance with industry standards. Your focus will be on building strong teams and driving continuous improvement across various portfolios.
Key Responsibilities:
• Lead operational management for recovery and compliance
• Build motivated, performance-oriented teams
• Manage budgets and monthly forecasts
• Oversee performance metrics and report findings
• Develop strong professional client relationships
Requirements:
• 8+ years in operations, focusing on collections
• At least 5 years in ...
In the role of Director of Client Operations, you will manage critical operations for client recoveries, enhancing revenue and operational efficiency. You will collaborate with Senior Management to establish strategic objectives and own P&L responsibilities while ensuring compliance with industry standards. Your focus will be on building strong teams and driving continuous improvement across various portfolios.
Key Responsibilities:
• Lead operational management for recovery and compliance
• Build motivated, performance-oriented teams
• Manage budgets and monthly forecasts
• Oversee performance metrics and report findings
• Develop strong professional client relationships
Requirements:
• 8+ years in operations, focusing on collections
• At least 5 years in ...
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