Job Description
MacDonald Search Group is excited to partner with a top-tier, award-winning member organization to find their next Director of Member Experience. Based in a beautiful office with one of the best views in the city, our client provides the essential tools, education, and advocacy that help their members succeed in a fast-paced industry.
As Director, you’ll play a key role shaping the entire member journey. You will lead a talented team across service delivery, events, and marketing to create one seamless, high-value experience. This is a role for a senior leader who loves the mix of high-level strategy, data-driven decision-making, and hands-on culture building.
What You’ll DoLead the Experience: Oversee the Engagement Centre, Events, and Account Executive teams to ensure every interaction—whether via phone, email, or in person—is top-notch. Drive Strategy with Data: Use CRM insights and financial metrics to guide pricing, budget management, and me...
As Director, you’ll play a key role shaping the entire member journey. You will lead a talented team across service delivery, events, and marketing to create one seamless, high-value experience. This is a role for a senior leader who loves the mix of high-level strategy, data-driven decision-making, and hands-on culture building.
What You’ll Do
Ready to Apply?
Take the next step in your AI career. Submit your application to MacDonald Search Group today.
Submit Application