Director, Insurance Operations, In-force Modernization

Permanent Full Time

We are seeking a dynamic and results‑oriented Director, Insurance Operations – In‑Force Modernization to lead and accelerate the modernization of our In‑Force organization.

What you will do

• Drive the end‑to‑end process modernization roadmap for In‑Force operations in alignment with the Insurance and technology roadmap
• Lead the coordination and delivery of the In‑Force Modernization Task Force
• Translate strategic priorities into clear execution plans, milestones, and deliverables

Strengthen Governance & Delivery Discipline

• Support strong governance, structure, and reporting frameworks
• Ensure clear prioritization, accountability, and visibility across initiatives
• Proactively manage risks, dependencies, and delivery timelines as the Insurance Operation stakeholder

Drive Cross‑Functional Alignment

• Act as a central point of coordin...