Director, India Innovation

As a Director in the India Innovation Customer Success team, your responsibilities and key expectations will include:

Role Purpose

• Provide senior leadership for India Innovation Customer Success, with direct responsibility for managing people and strengthening client delivery across strategic Innovation / BASES engagements.
• Actively support commercial activities by partnering with commercial teams, identifying value-added insight opportunities, and leading senior client conversations that enable cross-selling and upselling.
• Champion the transformation of current ways of working into an AI-first organization by embedding, automation, prompting, AI-enabled delivery, and AI-enabled insight generation into day-to-day delivery.

Client Management

• Act as a trusted senior consulting partner for strategic global and regional Innovation / BASES clients in India, with the...