Director - Global Technical Services

Overview & Responsibilities

The Director of Global Technical Services will provide leadership to the Global Manufacturing operation in their technical support efforts. Position provides technical support involving solutions to field equipment problems worldwide, working in collaboration with Regional Technical Service Managers; which includes failure analysis and detailed engineering studies on customer equipment worldwide; administers new apparatus warranty policy and expenditures worldwide; carries out global commercial decisions/settlements; evaluation of Ebara Elliott Energy equipment reliability; provide technical support to Project Engineering for new apparatus orders; issue recall notices for legacy equipment; issues recall & safety notices for legacy equipment; provides technical training worldwide to Ebara Elliott Energy customer base and Ebara Elliott Energy personnel as requested.

This role interfaces with all Ebara Elliott Energy Business departments a...