Job Description

DURATION: September 2026 – November 2027 

LOCATION: Singapore


JOB SUMMARY


The Command Center Technical Lead is responsible for leading shift operations within the Command Center to ensure stable, efficient, and timely operational decision-making. Working on a shift rotation basis (including overnight and weekend coverage), this role oversees real-time monitoring, incident triage, escalation management, and communications to support properties across the region and ensure leadership has clear, accurate situational awareness.


Key Responsibilities

  • Provide operational oversight of the Command Center during assigned shifts, ensuring adherence to standard operating procedures and service expectations.
  • Assist in, coordinate, and document operational decisions required within the Command Center, ensuring timely follow-through and stakeholder alignment.
  • Monitor property issues and incidents; escalate to requir...

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