Director, Data Strategy & Analytics (Field Service Operations)

Overview

Get AI-powered advice on this job and more exclusive features. Working with one of the top financial clients, this role calls for a Director, Data Strategy & Analytics (Field Service Operations) who will lead the design, development, and execution of KPIs, business intelligence, analytics, and insights to support Sales, Customer, and Field operations. The successful candidate will partner with business units and IT. This role will shape the enterprise data strategy, drive adoption of self-serve analytics, and leverage AI/ML to deliver actionable insights.

Responsibilities

• Lead and mentor a high-performing analytics team.
• Develop and deploy BI tools, dashboards, and AI/ML insights.
• Partner with business leaders to gather requirements and solve data-driven challenges.
• Collaborate with IT on data platform strategy and governance.
• Establish performance measurement standards for analytics adoption.