Director Customer Communications Experience Enablement

Director Customer Communications Experience Enablement

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Description

Director, Customer Communications Experience Enablement – Transform the Future of Customer Interactions at TELUS.

What We’ll Accomplish Together

We’re hunting for a visionary product leader to spearhead our groundbreaking customer communications experience revolution! You will mastermind our 360 degree customer communications experience that ties together cutting‑edge IVR systems, AI Voice Assistants, Chatbots, SMS, email, push‑notifications, in‑app communications and the rest of the Enterprise Communications ecosystem. You will lead product management teams and work with operations, marketing and development squads to deliver on your product vision and roadmap, ensuring...