Job Description

Job Description:

Role Summary

As the Director of Client Management, you will lead a high-performing team of Strategic Account Managers tasked with managing and growing our growth-accounts portfolio. You will be a key driver of revenue expansion, contract renewals, executive-alignment, and client satisfaction (NPS) across our enterprise clients. You bring strategic thinking, commercial acumen in SaaS/account leadership, and a track record of building teams and relationships that scale.

** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** 

**Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.

What You’ll Own & Deliver

  • Lead, coach and develop the Strategic Account Management team—cultivating a culture grounded in growth, retention, cl...

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