Direct Services Manager

Department: Programs

Reports to: Director of Programs

Direct Report: Direct Services Assistant Manager, Direct Services Coordinator (5)

POSITION SUMMARY

The Direct Services Manager oversees the operation and performance of internal food distribution programs, ensuring efficient and effective service to address community food insecurity. This role includes managing a team of five employees, providing guidance, support, and direction to optimize program operations and align distribution efforts with the organization’s strategic goals. Imperative to this role is the ability to think critically, problem-solve, forge new relationships, and interact with individuals throughout the organization and community in a positive fashion. The Direct Services Manager may be required to complete other tasks as assigned by the Director of Programs in support of FSD’s mission.