Job Description

Role: Manager - Digital Transformation

Domain : Content Moderation

Location: Bangalore (Bagmane constellation park)

Mode of work: Work from Office


Job role: As a Manager of Digital Transformation, you will lead initiatives that integrate innovative technologies with business processes to improve client satisfaction and operational efficiency, with a strong focus on enhancing customer experience (CX).


Must have led process improvement projects deploying solutions (like - GenAI, Bot, IVR, AgenticAI, etc.) for improving the customer experience like NPS /AHT/CSAT and more.

Must have experience of doing process improvements for Content Moderation domain.


Key Responsibilities


  • Spearhead the implementation of advanced technology solutions like ...

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