Job Description

Job Title: Digital Technology Specialist

Job Description

Join our dynamic team as a Digital Technology Specialist, where you will play a pivotal role in supporting our day-to-day digital technology operations. You will be an essential point of contact for ServiceNow, asset management, and prosumer inquiries, assisting end-users and internal stakeholders with excellent service and guidance.

Responsibilities

  • Support daily digital technology operations, including ServiceNow administration and asset management.
  • Act as the primary contact for ServiceNow, NEXT Connect, prosumer, and asset management queries.
  • Assist end-users and internal stakeholders by providing clear guidance and excellent service.
  • Collaborate with Service Management and cross-functional teams to enhance the ServiceNow platform.
  • Maintain accurate documentation, including Standard Work Instructions and ServiceNow articles.
  • Produce repor...

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