Digital Skills Trainer Job ID: JP054623

Job Title: Digital Skills Trainer

Job Description:

We are looking for a Digital Skills Trainer to deliver training, user support, and application assistance during the rollout of a new address and building management system. The role combines training delivery, helpdesk support, and assisting users with application-related questions and data correction processes.

Key Responsibilities:

• Deliver ICT training sessions both onsite and remotely.
• Prepare and maintain training materials and user guides.
• Design blended learning programs (classroom and e-learning).
• Provide first-line user support via phone and online channels.
• Assist users with application usage and best practices.
• Support the resolution of reported issues and application anomalies.
• Collaborate with internal teams to improve user adoption and training effectiv...