Job Description
Elevate customer journeys as the Digital Product Manager at Scotiabank in Toronto, Ontario. You'll lead product vision and strategy for seamless digital interactions across all channels.
In this pivotal role, you will manage the entire product lifecycle, driving discovery, delivery, and optimization. Collaborating with cross-functional teams, you will transform customer insights into user stories and measurable KPIs. This role requires a blend of analytical thinking and creativity, impacting customer experience across digital, branch, and contact center channels.
Key Responsibilities:
• Define and own product vision, strategy, and roadmap
• Lead product discovery and prioritize backlog with customer insights
• Collaborate with Design, Engineering, and Analytics for delivery
• Write and refine user stories and acceptance criteria
• Define and track success measures for continuous improvement
Requirements:
• 3–6 years in product management or related roles
•...
In this pivotal role, you will manage the entire product lifecycle, driving discovery, delivery, and optimization. Collaborating with cross-functional teams, you will transform customer insights into user stories and measurable KPIs. This role requires a blend of analytical thinking and creativity, impacting customer experience across digital, branch, and contact center channels.
Key Responsibilities:
• Define and own product vision, strategy, and roadmap
• Lead product discovery and prioritize backlog with customer insights
• Collaborate with Design, Engineering, and Analytics for delivery
• Write and refine user stories and acceptance criteria
• Define and track success measures for continuous improvement
Requirements:
• 3–6 years in product management or related roles
•...
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