Job Description

The Senior Digital Performance Architect defines and engineers the performance architecture of the Digital Solutions Group (DSG). This role establishes how value, quality, predictability, efficiency, and AI-driven cost structures are measured across product, engineering, operations, partnerships, and AI initiatives.

The role enables empowered teams to operate autonomously within clear, data-driven guardrails by embedding outcome-based measurement models and eliminating fragmented or redundant reporting. This position is foundational to DSG’s transformation toward outcome-driven performance management.

  • Design and maintain the DSG Performance Architecture spanning outcome models, delivery metrics, operational health, financial value realization, and AI cost transparency.
  • Define and standardize KPI frameworks across product domains, TPO structures, and practices.
  • Establish enterprise-wide measurement standards, data lineage principles, and governance models...

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